Hauptseite Ausschreibungen nach Land South Africa: Ausschreibungen

Bids are hereby invited for the following: Appointment of service provider for servicing and calibration of microscopes. Specifications: Servicing and calibration of microscopes, qty: 5: - Microscope Euromex Vc. 3031 Serial no 83321904500699; - Microscope Primo Star Zeiss Serial no 3131000196; - Microscope, Nikon SN 1270 Serial no 19028278; - Microscope Olympus BX41 Serial no SM13398; - Microscope Leisa Serial no 410900. (Ausschreibung №110178171de)

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Land: South Africa
Sprache: EN
Nummer: 110178171
Veröffentlichungsdatum: 02-09-2024
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Quotations are hereby invited for the following: Appointment of a service provider to render facilitation services - Strategic Workshop for the Market Theatre Foundation. Scope of work: The strategic workshop is envisioned to take place over multiple days, engaging a diverse range of stakeholders, including the Council/Board, Executive Management, and Middle Management: Day 1: Review of Past 5 Years’ Performance; • Objective: To assess progress against the targets set in the previous 5-year plan, with a focus on performance metrics and Council oversight; Activities: • Review and analyze performance data from the past five years; • Evaluate the effectiveness of the Council’s oversight role; • Engage in discussions with key stakeholders to gather insights and perspectives on performance; • Output: A comprehensive hand-over report detailing the findings from the review process, including areas of success and opportunities for improvement; • Stakeholders to be engaged: Council and Executive Management (12 pax). Day 2 & 3: Revisioning for the Next 5 Years (2025-2030): • Objective: To re-envision the company and its business units, aligning with the current and future operating environment; Activities: • Conduct workshops to explore the company’s mission, vision, and core values; • Facilitate creative sessions to brainstorm innovative ideas and potential new directions for the company; • Engage stakeholders in discussions to identify key trends, opportunities, and challenges that will shape the next five years; • Suggest how this revisioning process could involve scenario planning, SWOT analysis, and stakeholder mapping; • Output: A clear and compelling vision for MTF for the period 2025-2030, with strategic directions that reflect the inputs of all stakeholders; • Stakeholders to be engaged: Council, Executive and Middle Management (22 pax). Day 4: Setting Strategic Objectives and Impact Statement: • Objective: Guided by the DPME’s guidelines; to define strategic objectives and create an impact statement that will guide the company’s operations over the next five years; Activities: • Collaborate with stakeholders to identify key strategic objectives aligned with the company’s new vision; • Develop an impact statement that articulates the desired outcomes of the strategic plan; • Facilitate the creation of tools and frameworks that will enable management to set annual performance targets and measure progress; • Suggest what would be entailed in developing performance measurement tools and frameworks; • Output: A set of strategic objectives and an impact statement, accompanied by practical tools for management to implement and monitor progress against these objectives; • Stakeholders to be engaged: Council and Executive Management (22 pax). Quelle: ONLINE TENDERS

Bids are hereby invited for the following: Appointment of service provider for maintenance, repair, service and calibration of fume hoods. Specifications: - Fume hood manufactured by laboratory and air purification systems, Type: Fume extraction cabinet, Model: LA1800 FCS, Serial number 3009205-FCS, qty: 1; - Fume hood manufactured by laboratory and air purification systems, Type: Fume extraction cabinet, Model: LA1800 FCS, Serial number: 3009305-FCS, qty: 1; - Fume hoods manufactured and Supplied by Umoya, qty: 2; - Fume hood manufactured by Lab & Air, Model: LA3100FCSS, qty: 1; - Fume hood manufactured by laboratory and air purification systems, Type: FCSS, Model: LA3100FCSS, Serial number: 08021001/FCSS, qty: 4; - Fume hood manufactured by Lab & Air, qty: 3; - Fume hood manufactured by Lab & Air, Type: Hood Rare Extraction System, Model: EQ291/4, qty: 1; - Fume hood manufactured by Esco, Model: EFA-8DRVW-8, Serial number: 2009-37081, qty: 1. Quelle: ONLINE TENDERS

Bids are hereby invited for the following: Appointment of a service provider for the supply, installation and commission of a combustion protein analyzer at the Agricultural Products Laboratories North (APLN) directorate: food safety and quality assurance. Scope of work: The service provider must supply, install, and commission a combustion protein analyzer on-site and train laboratory personnel on the operation, basic maintenance, and troubleshooting. Quelle: ONLINE TENDERS

Independent Development Trust Kwa-Zulu Natal invites tenders for the completion of the upgrades, additions, and renovations to Buhlebuzile Primary School, Zululand District, KwaZulu-Natal Province. Quelle: ONLINE TENDERS

Tenders are hereby invited for the following: Leasing of a corporate office space for a period of five (5) years. Office Location: The office space should preferably be situated in the Hatfield, Arcadia, Lynnwood, Brooklyn, Centurion or Menlyn areas, but not limited to. Quelle: ONLINE TENDERS

Proposals are hereby invited for the following: Appointment of a service provider for the provisioning of an integrated cloud-based contact centre solution and an end-to-end cloud telephony solution for the NLC for a period of five years. Scope of works, services and deliverables: Phase 1: Cloud-Based Contact Centre and Telephony Solution Implementation: 1. Contact Centre Setup: a. The current Contact Centre and Telephony Solution is ZYCOO VoIP PBX; b. Establish an independent cloud-based contact centre to enable both on-prem and remote work for up to 50 Call Centre Agents; c. Inbound call handling includes porting the current numbers including the ShareCall number; d. Provide additional softphone licenses for 300 users; e. The current Telephone Number in use is a share call number: 08600 65383; f. No handsets will be required, softphone licences are required. 2. Automatic Call Distribution (ACD): a. Implement automatic routing of calls to specific agents or skill sets. 3. Interactive Voice Recording (IVR): a. Provide easy-to-manage IVR options, self-help for customers, and an emergency skill set feature; b. The Bidder must configure the Voice Announcements with implementation of the system. 4. Reporting: a. Implement a robust recording system with different reporting options, including real-time and historical data. This should include at least; service levels, calls offered, answered, abandoned, calls waiting, average talk time, list, and agent status etc; 5. Call Queue Management System: a. Manage users, queues, and skill sets with remote monitoring of calls and accessible from mobile devices; b. Wallboards with Dashboards to display real time reports according to requirements; c. Provision of an Email or SMS based OTP authentication mechanism. 6. Call Recordings: a. Implement comprehensive call recording, retrieval based on search criteria, export and email options, and integration with NLC"s Enterprise Solution data store and in compliance with NLC’s Data Retention Policy. 7. Call Quality Management: a. Conduct agent interaction monitoring, silent, barge, whisper functionality, and call quality scoring/customer feedback. 8. Omnichannel Integration: a. Integrate voice, Webchat, SMS, and social media for seamless routing, reporting, and recording; b. Integration with MS Outlook, MS-Teams WhatsApp for business. The duration of the Programme licensing and Support services is for a period of five (5) years from the date of signing of the Service Level Agreement (SLA). Quelle: ONLINE TENDERS